Frequently Asked Questions

What can I expect at a typical appointment?

From the moment you begin with us, your care is built around what matters most to you—your goals, your comfort, and your progress.

Each session is led by your dedicated therapist  who’s there to support your experience and ensure you feel guided every step of the way. We start by listening—really listening—to understand your needs, your challenges, and what success looks like for you.

Together, we’ll create a personalized plan of care designed to help you move better, feel stronger, and regain confidence in your body. Your sessions may include hands-on manual therapy, targeted exercises, neuromuscular re-education, and thoughtful education to help you stay involved in your healing process.

Depending on your needs, sessions typically last between 1 to 2 hours—giving us the time and space to work deeply, not just quickly. Our goal is always the same: to help you feel seen, supported, and empowered every step of the way.

We want your first experience with us to feel seamless, supportive, and centered on you.

Once you begin the process, you’ll receive a welcome email with a secure link to complete our electronic New Patient Intake Packet. This allows us to gather important details about your medical history, current needs, and personal goals—so we can tailor your care from day one.

Once all necessary forms are received, our team will personally reach out to schedule your first appointment for the initial evaluation.

During that session, your therapist will take the time to assess key areas such as your health history, posture, flexibility, range of motion, functional mobility, and overall muscle performance. More than just a checklist, this comprehensive evaluation helps us understand how your body is functioning—so we can build a plan that supports meaningful, lasting progress.

We believe the best care happens when it meets you where you are—both physically and personally.

That’s why we bring our services directly to you, whether it’s the comfort of your home, your workplace, a local park, or any environment that supports your goals. We come fully equipped with everything needed for your session and thoughtfully adapt to your space—so you can focus on healing without the stress of transportation or navigating crowded clinics.

From your living room to the grocery store, we go wherever your progress lives.

We operate as a fee-for-service practice, which allows us to provide highly personalized care without the limitations often imposed by insurance networks. That said, we are in-network with many major commercial insurance providers and also offer access to a limited number of need-based scholarships to help offset patient costs when possible.

If we are not in-network with your plan, we’re happy to provide detailed documentation of services and charges upon request, so you can submit for possible out-of-network reimbursement through your insurance.

Our team is here to help you navigate the financial side of care with transparency and support—because access to exceptional therapy shouldn’t feel out of reach.

Texas laws around physical therapy access are continuing to evolve, giving patients more direct access to care than ever before. However, at this time, a referral from your physician is still required for formal physical therapy services.

That said, wellness sessions—which focus on injury prevention, general movement, and long-term health—do not require a referral and can be scheduled freely.

If you’re unsure which path is right for you, we’re happy to walk you through the process and help coordinate with your physician if needed. Our goal is to keep things simple, supportive, and focused on getting you started with care.

We proudly provide care across North Texas, meeting patients where they are—in the communities they call home. From Fort Worth, Arlington, and Weatherford to Denton, Burleson, Dallas, McKinney, and everywhere in between, our reach continues to grow alongside the needs of those we serve.

We’re always listening, always learning, and always open to expanding where our care is needed most. If you’re unsure whether we serve your area, just reach out—we’d love to connect and find a way to make it work.